Privacy Policy

Effective Date: 22nd March 2025

This Privacy Policy explains how Chiefer Jewellery ("we", "us", or "our") collects, uses, and shares your personal data when you visit our website (the “Site”) or make a purchase.

1. Business Details

  • Trading Name: Chiefer Jewellery

  • Address: 10B Berkeley Street Mayfair London, W1J 8DR United Kingdom

  • Telephone: 020 3161 0100

  • Email: hello@chieferjewellery.com

2. Data Collection

We collect information automatically via our website and may also collect data in our store. This may include:

  • Personal details (such as your name, email address, postal address, and telephone number)

  • Payment information and order history

  • Usage data (via cookies and similar technologies)

3. How We Use Your Data

We use the data collected for the following purposes:

  • Order Processing: To fulfill and manage your orders.

  • Customer Support: To respond to your inquiries and support requests.

  • CRM and Marketing: To manage customer relationships, track support tickets, and send marketing communications.

  • Advertising: To improve our advertising efforts through data-driven insights, including the use of tracking pixels for remarketing.

4. Data Sharing and Third Parties

Your data may be shared with:

  • Shopify: For e-commerce operations.

  • HubSpot: For CRM and marketing purposes.

  • Google Ads and Meta: For advertising and remarketing.

  • Any other third parties as required to process orders or comply with legal obligations.

5. Data Protection

We take appropriate technical and organisational measures to safeguard your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and correct your personal data

  • Request deletion of your personal data

  • Object to or restrict our processing of your personal data

To exercise these rights, please contact us at hello@chieferjewellery.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with an updated effective date.